OCP seems to have stopped posting to our social media when in the log,
I note that sometimes it posts a manual post, but not always....

Anyone else having this issue too ?

v4.23 OCP

Regards,
Paul Moore

HitMix Radio
0792 858 1075

Hi Paul,
any error message displayed on the OCP output when it has passed the log item?
Have any of the details changed in your Social media Accounts (usernames / passwords)?

 

Regards

David Boulton
Brand Manager
Broadcast Radio Ltd

no error messages appear on OCP and we have changed nothing, If you drag and drop the scheduled social post down the log it posts......

It certainly does on Twitter, I never look at Facebook so can't be sure its going there !

We will monitor this...and keep you updated !

Regards,
Paul Moore

HitMix Radio
0792 858 1075

Hi Paul,

Twitter had some login issues for apps over the Christmas break which they have now resolved - are yours working ok again now?

------------
Peter Jarrett, Technical Director
Broadcast Radio Ltd.

Bill Bailey: No win, no fee, no basis in reality. Just a room above a minicab office in Acton and a steady stream of greedy simpletons whose delusion is only matched by their clumsiness

Yes, Twitter seems to be working now ;-)
Its just Facebook, it doesn't send it there....
Maybe that will fix itself too ?

Regards,
Paul Moore

HitMix Radio
0792 858 1075

Update: Some of our social posts that are in the log as a social txt file post to twitter, some don't....
none of them post to facebook.
however if we do a manual post it always goes to twitter.

I am going to delete and redo the social posts in the clocks to see if that fixes it.
no idea why facebook doesn't work.....I prefer Twitter anyway !

I will keep you updated;-)

Regards,
Paul Moore

HitMix Radio
0792 858 1075

I had a similar issue a while back but managed to fix this by logging in to Facebook on the PC that has OCP installed.  Once I logged in and out of Facebook the OCP messages started to flow.  I did mention this whilst testing OCP.  I've not had any further issues as we do post only Facebook using .TXT files using the social entry in our clocks.  Saying that I did have to allow OCP through the firewall where it was installed but I don't post to Facebook and Twitter at the same time using a .TXT file.  This info may help?

Hi Shane, I have just done this, logged into facebook on the audio server, sent a social post from Myriad and it appeared on Twitter but not Facebook.

We will keep trying things out !

Regards,
Paul Moore

HitMix Radio
0792 858 1075

Just had this happen today with Facebook posting from our Log.  A window was displayed asking for Facebook credentials, once entered it started to work again.

That's exactly what I found last week, but it took about a week for the facebook logon page to show itself !
Ours is working again now too

Regards,
Paul Moore

HitMix Radio
0792 858 1075