Hi,

We're currently running Myriad v3.5.17 across three PC's - 1x Studio, 1x Production and 1x Training (also used for basic log editing etc by presenters).

In recent days, our third machine, the 'training' Myriad has switched to 'Guest User' - something that has happened numerous times before with different releases and is always easily resolved. However, this time no matter what we do, this machine will not allow user signin instead resorting to a guest user account.

It may be conincidence, but since this has happened, all three machines also regularly crash and hang requiring a full restart of all three machines. This usually happens when a user logs in, manually drag a cart into the schedule log or when they search the audio wall.

We have fully investigated everything else on the machines. All three machines have restricted internet access with little other software installed (Adobe Audition on the Production PC).

Has anyone else experienced this problem? Or does anyone have any advice for finding a solution? I'm pretty certain it's going to be something very simple and possibly being overlooked in the frustration of trying to resolve the issue!

Thanks,

Steve

Steve Normyle

Director of Avdertising and Training
102.8 Chorley FM
Office: 01257 754030
Mobile: 07855 11 77 33

Email: steven@chorley.fm