By cfmsteve - Wednesday, April 27, 2011 4:47:13 PM
Hi,
We're currently running Myriad v3.5.17 across three PC's - 1x Studio, 1x Production and 1x Training (also used for basic log editing etc by presenters).
In recent days, our third machine, the 'training' Myriad has switched to 'Guest User' - something that has happened numerous times before with different releases and is always easily resolved. However, this time no matter what we do, this machine will not allow user signin instead resorting to a guest user account.
It may be conincidence, but since this has happened, all three machines also regularly crash and hang requiring a full restart of all three machines. This usually happens when a user logs in, manually drag a cart into the schedule log or when they search the audio wall.
We have fully investigated everything else on the machines. All three machines have restricted internet access with little other software installed (Adobe Audition on the Production PC).
Has anyone else experienced this problem? Or does anyone have any advice for finding a solution? I'm pretty certain it's going to be something very simple and possibly being overlooked in the frustration of trying to resolve the issue!
Thanks,
Steve
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By alex.burnett - Friday, July 15, 2011 10:50:19 PM
Hi Steve,
At our station we have quite a similar setup. 3 x Myriad 3.5 (2 studio end and 1 for Production/Admin)
The problem you are having in relation to the guest user happened to one of our machines. All I done was check the location Myriad was looking at in regards to the Directory and this seemed to have sorted out that issue.
It might be worth trying to have a look at that to see if thats causing the issue.
Regards
Alex Burnett
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