Hi Gavin,
Ok all useful information, did you update the support ticket with these findings?
If not could you do so, that way our engineers have it all in their timeline.


Regards

David Boulton
Brand Manager
Broadcast Radio Ltd

Hi David,
I haven't raised a support ticket as I don't have a support contract.
Gavin


 
Gavin Davis
HotHitsUK.com

Hi Gavin,
on the 19/12/2014 I opened a support ticket for this PSQ14017547 (I'm sorry I wasn't more clear in the above post, for this one we are happy to proceed without you having a contract) can you add all the information to this support ticket please - including the debug files should you experience the application exit.

Regards

David Boulton
Brand Manager
Broadcast Radio Ltd

Thanks David,
I appreciate the support. Do you use a self-service web portal where I can add the information or do I need to call the support team?

Gavin

 
Gavin Davis
HotHitsUK.com

Hi Gavin,
all you need to do is email support @ psquared.net (remove the spaces) with the Support ID in the subject line and that will add it to the ticket system.

Regards

David Boulton
Brand Manager
Broadcast Radio Ltd