By GavinD - Thursday, December 18, 2014 9:05:06 PM
We have been using Myriad for just over a year and it has proved to be very reliable and never crashed, that is until we upgraded to V4.23. It will still run happily unattended for days in AutoFade mode but occasionally, when using SegEdit, Myriad closes completely and returns to the desktop. There are no error messages and Myriad restarts without a problem. I know that SegEdit has recently been re-written so perhaps this has something to do with it. Anyone else had this?
Also noticed that SegEdit doesn't like long tracks. When we are loading up our syndicated shows, some of the segments range from 20mins to 3 hours in length. The new feature in SegEdit that allows you to start playback from any point in the track appears to get lost. If you click on a position within a long track it will start from a different point. This is not related to the first issue since the crash happens when using SegEdit on normal length songs.
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By David Boulton - Monday, January 5, 2015 12:41:50 PM
Hi Gavin,
all you need to do is email support @ psquared.net (remove the spaces) with the Support ID in the subject line and that will add it to the ticket system.
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