Just a thought - if you are missing some of the Category information from the tree then it may be that you are running an older version of AutoTrack with limited Myriad v3.5 support.

Can you check to see if you are running the latest version from http://support.psquared.net/products/autotrack/v3.1/

------------
Peter Jarrett, Technical Director
Broadcast Radio Ltd.

Bill Bailey: No win, no fee, no basis in reality. Just a room above a minicab office in Acton and a steady stream of greedy simpletons whose delusion is only matched by their clumsiness

hi david and all,

just an update.

the only way i got this to happen was to close all instances of myriad, do a database repair, then shove the playout info over from autotrack - until it's complete not start a single copy of myriad. then it goes over

problem is that it buggars up again if you do another update the week after.  c'est la vie.

Glyn Williams
Commercial Director
Amber Sound 107.2FM

Glyn,

ok, heres something to try:

1) TAKE A BACKUP OF THE STATION LOG DATABASE FIRST
2) goto the Myriad tools menu>Station Database Maintenance>Remove all song, link and avdert information from the database
3) close the database in myriad (or exit myriad) on all terminals
4) In Autotrack, goto playout tab>Update Information - this will push all the song/link information back in
5) Reopen the database in Myriad, check to see if all the categories are now there

you should then be able to configure Instant Track for the Auto Fill function.

let us know how you get on.

Regards

David Boulton
Brand Manager
Broadcast Radio Ltd

No David, a single database is in use across the network - the thing is that the categories are going accross - see below screenshot - this shows a shot of the window to the right when 'all categories' is selected - as you can see all the correct categories are listed in the song ifo but is not consolidated onto the database folder hierarchy.

Normally i wouldn't give this much credence, it's never worked properly, however when choosing the categories for 'autofill' we cant choose the categories and weighting w need.

One thing that i should point out though and it may have an effect??? - the categories listed in autotrack are different to those listed in the myriad settings - my understanding though is that autotrack takes over when pushed

ps, before you talk about duplicates i know about that - its because i was trying the myriad 'fill carts' - that will be sorted




Glyn Williams
Commercial Director
Amber Sound 107.2FM

Is it possible that some of these machines are pointing to an old backup location? Therefore the database name is correct, but the data inside it is way out of date?

Regards

David Boulton
Brand Manager
Broadcast Radio Ltd

I have had a similar thing Glyn. Ours is even weirder. At Erewash Sound we have a few myriad workstations, some playout, some admin.

On the main playout machine in studio 1 (thankfully) the database tab is the AutoTrack database. However in our Studio 2 machine and the myriad production pc, the database tab is something completely different and all 3 machines are opening up the same database.

Hi,

I think you probably have set Autotrack to update a different Myriad database from the one Myriad is using. May be you could contact support, am sure they would be glad to help you.

Regards,

John Mutunga
102.7 Radio Maisha

Mutunga

none of the above paul

Glyn Williams
Commercial Director
Amber Sound 107.2FM

are your settings pointing to the correct database?
we had this problem once when the server crashed. the 3 studios rebooted before the server did and some muppett in studio 1 clicked yes when asked if they wanted a new database to be created because myriad couldnt find the last used one. the audiowall stays intact and visible but the database is empty.

could be that ? OR someone has removed your precentages in the station rules section OR myriad flipped and deleted it....?

Good luck Glyn !

Regards,
Paul Moore

HitMix Radio
0792 858 1075

nah, lots of our specialist music that is on the system is 'any' but still categoried in autotrack.

anyone help with this?

Glyn Williams
Commercial Director
Amber Sound 107.2FM