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Auto-Importer and Remote Edit Server error when running alongside OCP


Auto-Importer and Remote Edit Server error when running alongside OCP

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PeteAppleyard
PeteAppleyard
PeteAppleyard
Posted 9 Years Ago
#8149
PeteAppleyard
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Hi everyone,

Just after a bit of help with this one...

I've just recently upgraded the machine running Auto-Importer and Remote Edit Server.  Those two programs ran fine for a little while.  I've now installed OCP on the machine too, and while OCP seems to be running and updating fine, the other two display an error popup: Run-time error '13': Type mismatch.

Any idea what this might be?  When I click 'OK', the programs just crash.

I'm running Windows 7 64bit with an intel core 2 6600 @ 2.4GHz and 6GB ram.

Many thanks in advance,

Pete
274
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Craig Arthur
Craig Arthur
Craig Arthur
Posted 9 Years Ago
#8150
Craig Arthur
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First thing to check are they all running the same version number?  If you mismatch versions on the same machine strange things like this can happen.


Craig Arthur

Engineering & IT Manager
Radio Royal, Royal 2 & Royal Gold.
240
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David Boulton
David Boulton
David Boulton
Posted 9 Years Ago
#8155
David Boulton
Brand Manager - Broadcast Radio
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Posts: 562, Visits: 74K
Hi Pete,

Craig is absolutely spot on with this one, also make sure that they have the same "Build Date" - in the case of Beta version we sometimes release them with the same version number.
Best way to make sure is to download them all from our website at the same time.



Regards

David Boulton
Brand Manager
Broadcast Radio Ltd
252
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PeteAppleyard
PeteAppleyard
PeteAppleyard
Posted 9 Years Ago
#8164
PeteAppleyard
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Thank you very much Craig and David,

That was exactly the problem!  All good now.  Thank you once again for your help :-)

Pete
233
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David Boulton
David Boulton
David Boulton
Posted 9 Years Ago
#8167
David Boulton
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Smile No problem.

Regards

David Boulton
Brand Manager
Broadcast Radio Ltd
255
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