Running a routine report using Myriad Manager to track the last 30 days tracks played in both our studios has yielded an interesting result - nothing!

Hi Dan,

First thought is to try going into the Report Options (cog/spanner at the top) and try toggling the options for whether items were previewed or played on-air and see if that brings them up

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Peter Jarrett, Technical Director
Broadcast Radio Ltd.

Bill Bailey: No win, no fee, no basis in reality. Just a room above a minicab office in Acton and a steady stream of greedy simpletons whose delusion is only matched by their clumsiness

Peter - sorry - I've only just seen your response.

Hi Dan,

Possibly a permissions issue, but definitely weird! Might be worth getting in touch with our support team here and we can work through it with you

------------
Peter Jarrett, Technical Director
Broadcast Radio Ltd.

Bill Bailey: No win, no fee, no basis in reality. Just a room above a minicab office in Acton and a steady stream of greedy simpletons whose delusion is only matched by their clumsiness

Peter - you were correct, it was a permissions problem.  Somehow the psquared directory had become read only (no idea how), therefore the play out machines were unable to write to database.  Problem solved!

Would this be the same problem we've encountered in Bournemouth I wonder?

I did a cart play log report at the weekend and it seems to have lost everything prior to the v4 migration. Plus, the audit logs of all activity by users!

Andy Read
Hospital Radio Bedside - Bournemouth, Poole, Christchurch, Wimborne

Hi Andy,

Have you Imported the play logs into the new system? If not the Play log Importer can be found at

C:\Program Files\P Squared\Myriad Playout v4.0\Tools

Hope this helps,

John-Michael

Hi John-Michael,

Hi Simon,

Yes i had a look and the 'PlayLogImport4.exe' Should be located at:
 
C:\Program Files\P Squared\Myriad Playout v4.0\Tools\PlayLogImport4.exe

and should look something like this:


If you cannot find this exe please update/reinstall the latest myriad release.

Hope this helps.

JM