We have upgraded pc's in our studio and gone from Myriad V3 to Myriad V3.6 now nothing will record into empty carts, right click on a cart choose record and nothing does anybody have an idea what the problem could be ?

Hi Malkypicker,

you'll probably need to give us all a bit more information to assist.

When you right click is the record option even there or missing from the menu?
Did you chance the soundcard when you upgraded your PC's?
Did you put back all the recommended Soundcard Drivers?
Did you go thru the Myriad Audio Settings Window and check that you had assigned the correct soundcard for recording?

Do forget you can get in contact with our support team thru the official channels support @ psquared.net - if you don't have a valid support contract, various options are open to you.

Regards

David Boulton
Brand Manager
Broadcast Radio Ltd

Hi David When you right click the option is there for you to record at the very far right hand bottom corner of the right hand screen the red light use to flash during recording now there's three bar and a question mark and yes we changed our Sound card when we changed the pc's 

Ok well, the icon of the bars and the question mark is Myriad waiting for level to rise above the threshold that you set in the Audiowall Global Settings.
It sounds like Myriad is talking to the sound device OK, but it is not getting anything loud enough or any audio at all.
At this stage, I would check your soundcard, the driver, the physical wiring.
If you still have problems it's best to elevate the enquiry to our official support team.


Regards

David Boulton
Brand Manager
Broadcast Radio Ltd