BUG : Installing Autotrack v4 on same PC as Myriad v4 renders Myriad unable to start


BUG : Installing Autotrack v4 on same PC as Myriad v4 renders Myriad...

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jonesmat
jonesmat
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Steps to reproduce
1. From a clean Windows OS install, install Myriad v4 and follow setup.
2. Start Myriad, enter license details, setup folders etc., then quit Myriad.
3. Install Autotrack v4.
4. Start Autotrack v4, do not complete license entry/verification, quit Autotrack.
5. Start Myriad v4. This step produces an unhandled Run time error 13 type mismatch and Myriad quits.




Matt Jones
Radio Verulam

Peter Jarrett
Peter Jarrett
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Group: Broadcast Radio
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Hi,

Can you check that you have installed the exact same version of Myriad Playout and AutoTrack - e.g. both are v4.0.23. The best way to check is via Control Panel>Add/Remove Programs and check the version column and see if they are the same release?


------------
Peter Jarrett, Technical Director
Broadcast Radio Ltd.

Bill Bailey: No win, no fee, no basis in reality. Just a room above a minicab office in Acton and a steady stream of greedy simpletons whose delusion is only matched by their clumsiness


jonesmat
jonesmat
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Ah. Autotrack is v4.0.23 and Myriad is v4.0.21. 
I'll rectify that and try again. Thanks for reply.

Matt Jones
Radio Verulam

jonesmat
jonesmat
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I'm in. Thanks so much for prompt reply.

Matt Jones
Radio Verulam

Frode
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Hello Peter, i tryed the same as mentioned above, and i get some problems.
When starting AutoTrack and yes Myriad playout and autotrack are same version 4.0.24, but when starting it it asks for an License name and enabler code for the database file.
I

Kind regards, 

Frode Stian
Edited
7 Years Ago by Frode
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