Hello,

I hope someone might be able to help me out.

Pen FM ( www.penistonefm.co.uk  use the standard Auto Trak service and weare using the latest version Myriad.

We have, from time to time, deleted old songs freeing up capacity in a number of single carts. Later when we use the facility to look for the next available cart, we are able to successfully load new songs into these freed up carts and save them on the audio wall.

However, when you drag them into the schedule, then the title and song information still reflects the "old" cart information

I understand there is a facility to run a "re-Read" of the relevant cart on Auto Track which resolves the problem. I believe you have to do this for each individual cart as you reload it. This is a laboroius process

The problem I have is that I am certain we have perhaps about 70-100 carts with this "problem" and it will take me ages to retrospectively re-read each single cart.

Does anyone know if you can run on Auto Track a re-read of the entire database to get the schedule to show the up-dated cart information?

Its an easy fix:
Dont let anyone delete songs from Myriad ALWAYS do it via Autotrak.

I think the best bet is to go through every cart and re-read OR leave a notepad and get every user to notee any errors and in time you'll find them all.

As far as I am aware there is no easy fix, Would be nice if there was a simple fix, but don't think there is.

Just remember to do everything in Autotrak, sometimes we have to learn by our mistakes,

good luck.

Regards,
Paul Moore

HitMix Radio
0792 858 1075

Paul,

Thank you. The trouble is I do not know which carts they are. Some of them I know, but not all.

Is there a way to run a report to identify errors like this?

I dont think there is a way to run a report becasue there isnt any actual error.

the error is with you the user, so I doubt, but could be wrong, that there is an easy fix.

Hopefully you dont have many carts to re-read, make a note of where you goto on your wall so you can do a few hundred everyday..

Regards,
Paul Moore

HitMix Radio
0792 858 1075

You can do a search for items in Autorack where the audio is missing from Myriad.   Click search and on the "other" tab tick the box "Songs where the audio is missing from the playout system"

I was sure there was a way to mass re-read but can't find it, must have been wrong, doh!

Craig Arthur

Engineering & IT Manager
Radio Royal, Royal 2 & Royal Gold.

Hi All,

I'm afraid there is no automatic way to resolve this one. There is the Audiowall Update Utility on the Carts Menu which can take title and artist information FROM AutoTrack and push it TO the Audiowall, but thats the wrong way round in this case.

Paul is correct in that unfortunately the only way to resolve this is manually.

The problem with an automatic process that would just suck in the Titles and Artists from the Audiowall and update existing Songs/Link Cards would be all the other information would be wrong - i.e. Characteristics etc. and this would just compound the discrepancies

As an example, imagine the extreme scenario where you have a Thrash Metal song (I don't know why you would, but it takes all sorts) in a cart, and almost all the Characteristics are set to full i.e. fast tempo, heavy Energy etc. A user comes along in Myriad and Deletes the song and later on that cart is re-used, adding in a very soft ballad - Sade perhaps! - if you were then able to automatically update AutoTrack with the cart Title and Artist then AutoTrack would be convinced that this song by Sade had all the characteristics of a thrash metal song and schedule accordingly.

Unfortunately the only way to solve this is for a human to step in.

One possible thing that may help is if you run a Myriad Manager report to show all carts added in the last X months, at least this would narrow down the ones you need to preview and see if they line up with the information in AutoTrack.

------------
Peter Jarrett, Technical Director
Broadcast Radio Ltd.

Bill Bailey: No win, no fee, no basis in reality. Just a room above a minicab office in Acton and a steady stream of greedy simpletons whose delusion is only matched by their clumsiness

It'd be great if there was some sort of search possible that would bring up a list of carts where there were discrepancies between the Artist and Title info in Autotrack and on the Audiowall. There have been a few instances where I've noticed a spelling mistake on a cart, changed it on the Audiowall, fully intending to open up Autotrack and change it in the database and then forgot.

And of course any changes to the AutoTrack database will only show up in the Myriad database (and therefore affect changes you've made when dragging a song into the log) after you update the AutoTrack database to the playout database under the "Schedule" tab in Autotrack.

Simon Temby, Programme Controller, Auckland Hospital Radio.

At Hospital Radio Bedside in Bournemouth I used to periodically produce a spreadsheet of Autotrack data and on a separate tab, export a CSV of the cart data from an Audiowall browser from within Autotrack.

Then I would run a formula to compare and contrast the two, which would identify discrepancies.

Some ended up being as trivial as a spelling error corrected in Autotrack but not on the Cart in Myriad, but other times a completely different track had replaced the original audio and not updated in Autotrack.

When sorting the results I could then supress all matching info and only focus on the oddities.

Andy Read
Hospital Radio Bedside - Bournemouth, Poole, Christchurch, Wimborne

Andy,

Thank you. I will take a look at your suggestion. I will see how I can do this. Not that good a Excel, but it is worth a try!

Mind you, this could be a suggestion for Psquared in a future release to be able to do this.

I am sure it will be most useful - it would help to tidy up the database too. Another good idea, would be to put an END marker on all those carts who someone has forgotten to put an Extro end marker on!!!

I have got loads of those to do....literally thousands!! That is all historic when we first started. It is a daunting task!