Broadcast Radio Forums

Auto-Importer and Gmail


http://forums.broadcastradio.com/Topic9025.aspx

By neilogden - Friday, August 17, 2018 9:26:49 PM

We have just switched our email to use Gsuite with Gmail's servers but Auto-importer will not send the the notification email anymore.  It generates an error in the log

GRP:15:Failed to send Success Notification Email - Reason: The server rejected the sender address. The server response was: 530 5.7.0 Must issue a STARTTLS command first. a184-v6sm6272381wmh.41 - gsmtp

I suspect this may be to do with the non default ports that Gmail uses.  Is there not a way to change these somewhere in Auto-Importer that I can't find?  Any other suggetions?

Gsuite tech support seems to be baffled at Auto-Importer (!)

Neil

**
Neil Ogden
Hospital RAdio Basingstoke
By Peter Jarrett - Monday, August 20, 2018 3:40:50 PM

If you're using v4 or earlier, then yes Phil is spot on, it's SMTP only, no SSL (or TLS) - but AutoImporter v5 does speak SSL so *should* work  - though I'm not sure we've tested it with a google mail server! But if you're on v5 I suspect you will be ok