By Andy Read - Saturday, September 12, 2015 2:24:30 PM
Hi,
We are getting a 'There was a problem renaming the file: \MYR02551.JPG and the error's description was reported as: "File already exists" error when moving a cart to an empty slot.
It then loses the audio.
We are currently on v4.0.24 (Build date: 16/01/2015 16:38:58)
Andy
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By Peter Jarrett - Monday, September 14, 2015 12:28:22 PM
HI All,
I've seen this happen if a thumbnail file gets left behind in the audiowall thumbnails sub folder - if you have a look in there and see if there is an orphaned file with that name then you can just delete it.
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