By neilogden - Saturday, September 5, 2015 9:57:49 AM
We have had a problem which started this week when we had to install a new router for our internet. Not something that should affect Myriad. Nothing to do with Myriad is plugged directly into the router. The router itself has been behaving strangely, cutting off all our internet apart from the webstream on a number of occasions. Our ISP is looking into it - or they know they will lose us as customers (long story).
The router has also been affecting the local network though and causing the local network connections to be lost, needing a reboot of the server on one occasion. Our main playout Myriad has stopped on a number of occasions, giving the error of not responding and the option to close the program etc. It has done this though on a couple of occasions when the internet does not appear to have been lost.
Is it possible to tell why Myriad stopped responding. I am pretty sure that it is connected with our router as the problem started ths week at the same time as the new router, but could there be any other reason for this to happen? Twice it's happened at 530 in the morning, but otherwise, there's no specific time.
And it's happened another couple of times without affecting the internet.
It's driving us mad!
NJust ben looking at the event log on the server at around the time of these crashes, and found it starting up databases and various things like that? Don't know if that's normal
|
By neilogden - Monday, September 14, 2015 11:20:18 AM
Not wanting to tempt fate, nothing has gone wrong since last Wednesday morning. Maybe it took a few hours for the network to recover from the rogue router or something, but it seems to all be back to normal now. Our ISP will be getting a strongly worded letter of complaint once they become our ex-ISP next week.
Neil
|
|