Broadcast Radio Forums

Power Log Client: Run-time error '-2147417848' Automation Error

By HullUniRadio - Tuesday, May 20, 2014 1:21:55 PM

Good afternoon 

Our station has just started using powerlog (despite having it on licence for years). We installed the latest subversion of V3 of both the server and client. The server seems to run fine but we can not get the client to work. 

When opening the client we receive the following error while the splash screen is still visible: 

Run-time error '-2147417848 (80010108)':

Automation error
The object invoked has disconnected from its clients.

The program then closes. We have tried running as normal user and administrator but the same error occurs.

The server and client are both running on windows 7 Ultimate but on separate machines. The log files are stored on a shared network drive. Microsoft VB5 Runtime has been installed on both machines.

Any advise would be greatly received.
By HullUniRadio - Monday, June 02, 2014 3:33:18 PM

We installed the Microsoft VB5 Runtime Libraries after we realised you needed them for powerlog server. 

We did manage to get the client to work twice several weeks ago using run as administrator but that's not working either now. 

It's looking like we may just have to accept we need the new version.

Thanks for the help though appreciate it