Broadcast Radio Forums

Advantech Driver Problem


http://forums.broadcastradio.com/Topic7554.aspx

By NAR - Saturday, February 22, 2014 3:42:36 PM

We have recently upgraded 3 machines to Win 7 64 bit, after advice from PSquared, the only problem is one question was not asked, I asked if Win 7 64 bit was supported I was told no as card manufacturers may not produce 64 bit driver, I then asked if drivers are available for Win 7 64 bit are we OK to use 64 bit, I was told yes, the M Audio 1010 installed no problem, the Advantech 1750 Installed no problem, Myriad installed no problem, but when I came to run Myriad 3.6.6 I got an error indicating an Advantech dll was missing, after speaking to Advantech they said Myriad was asking for a 32 bit driver, I then contacted PSquared and was then told that Myriad uses legacy drivers (32 bit) and not the up to date Advantech drivers which I was led to believe would work

We use the Advantech 1750 card to switch to news on pin 17

If any one has any help, advice or solutions, it would be very appreciated.

Thanks

Steve Martin
By Peter Jarrett - Monday, February 24, 2014 10:41:21 AM

Hi All,

Full details of our OS support is available at http://www.psquared.net/technical-support/os-support.aspx - which notes that we support 32 bit, but not 64 bit for exactly this reason. Sadly Advantec have not released an ADSAPI driver for 64 bit environments and this is the version that Myriad v4.0.18 and earlier uses.

Myriad v4.0.19 adds in support for the Advantech DAQNavi drivers which is their 32 and 64 bit compatible driver.

As far as we know Myriad itself runs fine on 64 bit (I personally have it on my laptop, and we have several machines round the office that run 64 bit) but then none of these are used for "broadcast" use and just have on board soundcards, and no hardware cards of course.

So as our Support team noted originally we don't support running on 64 bit versions of windows because of manufacturer difficulties like this - 32 bit is the recommended platform and should be used wherever possible.