Broadcast Radio Forums

Error loading Autotrack


http://forums.broadcastradio.com/Topic7331.aspx

By GavinD - Saturday, November 16, 2013 2:54:21 PM

Hello,

I have just installed Autotrack for the first time on a PCthat has just a Windows 7 re-installed. I can licence the product OK and when itruns it asks if I want to  configure using the setup wizard. It doesn’tmatter if I say yes or no as I still get the following error:

Run-time error ‘9’:

Subscript out of range

Any ideas please?

Gavin
By David Boulton - Thursday, November 21, 2013 9:13:17 AM

Gavin,

you'll need to email into licenses@psquared.net (or call once the office opens) asking for the code to be released, if you ever need to in the future, in the license wizard you can release it from there.

If you have worries about the PC, please check the following information to make sure any new PC fulfils the requirements: http://www.psquared.net/technical-support/os-support.aspx