Broadcast Radio Forums

Autotrack Stops Dead With 'Deleted & Dropped' Message


http://forums.broadcastradio.com/Topic5349.aspx

By PaulB - Tuesday, June 7, 2011 10:03:59 AM

We have had an intermittant problem with our new Myriad system since it was installed just before Christmas.  Every 7-10 days Autotrack stops dead for no apparant reason.  The only message we get is that an item has been 'deleted & dropped'.  The boxes in Autotrack that allow items to be dropped or faded to run to time have been ticked.  It does not do it on a regular basis but it happenes every 7-10 days at different times of the day.

It is very frustrating

Any ideas?

Paul Barnett (Mid-Downs Radio)
By David Boulton - Monday, June 13, 2011 11:47:16 AM

Paul,

we are currently working on some issues within the audio editor, one of which we have found which can stop the application operating in the way you have described.

Please keep checking our announcements here in the forum and on our support site about future releases.

There is no problem with changing the compatibility mode within Windows 7, to runn the application in XP compatibility mode - and it would be useful to see if it improves the situation.

Do remember to change the properites on the application .exe not just the shortcut (incase anyone starts Myriad from the Start menu rather than the desktop icon).

for the location of the .exe C:\Program Files\P Squared\Myriad v3.5 or C:\Program Files\P Squared\Myriad v3.6 both have "myriad3.exe" as the application name and this is where you can change the properties to XP compatibility mode.