Virtual categories are working fine, I believe that style rules are now not be applied correctly as I have types of A B and C


Type - Min - Max - Sep

A List-  2 - 3 - 0

B List- 1 - 2 - 0

C List- 1 - 1 - 1


The hour of style 'Easy Listening' has scheduled 5 C List's in a row where this should be 1 with a separation of 1, any ideas?

It also appears that the other clock rules are also being missed.  I now have x2 Elvis Presley in the same hour and this is not a typo, so this has also broken the artist seperation rule...

Please confirm if this is the functionality of  'Virtual Styles as Categories'?? 

Hi Shane,

As you are already working with tech support on these scheduling questions, can you continue that conversation with them direct rather than via here? Just saves any unnecessary duplication.

------------
Peter Jarrett, Technical Director
Broadcast Radio Ltd.

Bill Bailey: No win, no fee, no basis in reality. Just a room above a minicab office in Acton and a steady stream of greedy simpletons whose delusion is only matched by their clumsiness

Hello, 

Sorry too revive an old topic, but we're experiencing this same issue, I have made sure that song styles rule is set in Global rules (it's at the top), that 'Enable song styles as a virtual category' is set (don't fully understand this option yet) and the corresponding options in the clocks for style scheduling (songs can have any of the selected styles) and style rules (ticked and set to 30 for the relevant style) but it still schedules songs that don't match the correct style. Any thoughts from anyone? Am I missing something obvious?! We migrated over from v3 to v4 and we need to schedule pretty soon!

Many thanks

Adam

Hi Adam,

I would also check the clock rules have a rule to follow style rules. If you have enabled the song styles as virtual categories I would also check you have a weighting in that category (I have not used virtual categories but can only assume they would show up in the main clock rule and you have to put in a weighting and min/max. If you have put the style into the clock itself it is also worth checking there is not another tick in a 'blank' style. If you have done any work in the past to remove styles but not emptied songs out of that style before deleting the text for the style name then songs will still be part of that 'blank' style.

It is also worth running v4.0.26 if you are not as in the release notes there seems to be talk of styles and some fixes.

Personally I would be tempted to untick the virtual categories to avoid having to hunt for some more rules and settings.

ta - M



Matt Wade
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Hi Matt,

Thanks for taking the time to reply. I can confirm that the clock rules have "style rules" with the max 30 in a row on the relevant style. I have turned off the song styles as virtual categories setting as I don't fully understand that yet anyway. We add a rule to each clock so each show has its own set of rules. I notice that Genders are not set with a min/max but in our Global rules we don't have a rule or guide to use them so I assume it won't make any difference if they're missing (we never used them in v3.6).

Our setup on v4 was imported from v3.6 so perhaps there is a fault with it? Also, all of our clocks are missing a max number in a row for song styles, so I will have to go into each one and manually add it. I may need to escalate this to Broadcast Radio but any other nuggets of info you may think of I'd be grateful!

Many thanks

Adam

Hi Adam - may be worth in the clock itself to add the style to the song slot you are after in the style column of the clock itself and see if it schedules and if it doesn't go into the reasons why it fails - may give you an idea.

M

Matt Wade
Need Training or Consultancy for Broadcast Radio Software Products?
Get in touch
w: https://mattwadeonline.co.uk
e: training@mattwadeonline.co.uk

Did you get anywhere with this as thinking I have same problem

I have opened a new support ticket as I'm still struggling with this (I'm the new "Adam James" down here at Seaside) and becoming convinced it's a code fault (aka bug)

Hi Dave,

opening a support ticket is the best idea, as looking back on the thread, it's not clear if we heard anything back after the last suggestion made by Matt. If they opened a support ticket then it's possible that a solution was found.

Regards

David Boulton
Brand Manager
Broadcast Radio Ltd